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Please note, that when the estimated duration exceeds one hour, fields in estimated_duration section (begin or end) will be prefixed with hour mark, as in the following example: 1h10m0s.

Riders can have their personal phone numbers protected (masked), in which case, a temporary phone number and code will be assigned to rider_bridge_number and rider_bridge_code. In this case, rider_contact_number will be formatted as rider_bridge_number (rider_bridge_code). When the rider's phone is unmasked, rider_bridge_number and rider_bridge_code will be null.