Reminder - for any language other than English, this will happen automatically, as long as the device is set up in the target language. We currently support French, Italian and Traditional Chinese.

Release-v1.22.0

Release Date: 29th Oct 2025
Available On: iMin Store, Google Play store, and via direct APK
Prod Build (APK Link): deliveroo-order-picker-release-v1-22-0.apk

“What’s new?”

CSOS (Consumer Selection of Substitutions) – UAE only
- What's CSOS: A feature to give customers the final say when an item is unavailable. It'll improve substitution accuracy and give customers more control over their orders.
- Internal testing: 29 Oct – 14 Nov
- XP launch: 17 Nov – 12 Dec across ~150 Grocery & Retail sites
Scheduled Orders Improvements
- “Pick Later” renamed to “Scheduled for Later” – clearer and friendlier
- New icons and tags and traffic-light countdown showing urgency at a glance
- Smarter alerts – overdue orders now show “Overdue – Pick now” instead of “Out of time”
- Improved timing logic ensures transitions align closely with rider arrival times
Display Order Notes
- Customer notes now visible on both ‘Start Picking’ and ‘In Picking’ screens to help pickers action customer-specific requests easily.
Order Sorting Fix for ORCA:
- For ORCA-enabled sites, ASAP orders are now sorted by the countdown timer tied to rider arrival ETA, ensuring the most time-sensitive orders appear first and improving coordination between pickers and riders.

“Other Improvements”

Display store name: Store name now shown on all screens to help pickers identify if logged into the wrong store (behind a feature flag as of now, will be enabled gradually across Q4)
Performance updates:
- Screenshot/screen recording blocked on login
- Updated camera framework (androidx-camera 1.4.1 → 1.5.0)
- New compose camera scanner
- Event tracking refinements

Release-v1.21.0

Release Date: 15th Sep 2025
Available On: iMin Store, Google Play store, and via direct APK
Prod Build (APK Link): deliveroo-order-picker-release-v1-21-0.apk

“What’s new?”

ORCA: Smarter Rider Arrivals
- ORCA (Order Rejections Control & Assurance) looks to minimise auto-rejections, thus increasing order volumes and improving customer satisfaction and retention.
- ORCA times rider arrival with order readiness by factoring in prep time, order size, store busyness, and peak-hour patterns, so the rider shows up just as picking is completed. In the Picking App, you’ll also notice new tags, notifications, and traffic-light visuals that highlight rider arrival updates and order urgency.
- Rollout: Early access to selected partners from 15 Sep, with wider launch in October.
Always-Synced Picking Progress: The Picking App now keeps picking progress continuously in sync with our systems. This makes order records more reliable, including handling edge cases where orders are auto-completed. This means fewer errors and faster resolution if issues are raised.

“Bug Fixes”

Rider Arrival Notifications Fixed - Rider arrival sounds will now only play on the device actively picking the order. This removes unnecessary alerts across other devices in the store and ensures the right picker is notified at the right time.

Release-v1.20.0

Release Date: 26th August 2025
Available On: iMin Store
Google Play Store / Direct APK: Not published / Not to be shared
Prod Build (APK Link): NA (iMin-only release)

"What’s new?”

mTLS Update (Shadow Mode) - We’ve introduced mutual TLS (mTLS) to secure communication between the Picking App and Deliveroo servers. This ensures end-to-end encrypted authentication and prevents any interception attempts during network exchanges.
- Scope: Rolled out only to iMin partners
- Mode: Shadow mode (gathering logs only)
- Impact: No visible changes for pickers - this is a backend-only security enhancement.
- Goal: To validate performance and stability in a controlled environment before a broader rollout.