Event Types

Events sent from Deliveroo will be one of the types listed below. The webhook call request payload can vary depending on the order's fulfilment type.

Event Type	Description	Webhook Used
orders.new	Sent when a new order is placed, or an order is remade. The status of the order can be placed or accepted.	Order Events Webhook
orders.status_update	Sent when an order is: - accepted, - confirmed, - rejected, - cancelled.	Order Events Webhook
rider.status_update	Sent when a rider: - is assigned to an order, - is close to the site, - confirms to be at the site on the Rider's App, - is unassigned from an order.	Rider Status Webhook

Deprecated Events

Deliveroo sends these events over a deprecated webhook. Please update your integration to leverage Order Events Webhook and Rider Status Webhook.

Event Type	Description	Webhook Used
new_order	Sent when a new order is placed, or an order is remade.	Legacy POS Webhook
cancel_order	Sent when an order is cancelled.	Legacy POS Webhook