Create Sync Status for an Order

Use this endpoint to tell us if the order has been successfully sent to the site's in-store system. If the status is failed, use the reason and notes values to tell us why.

If we don't receive your sync status after 3 minutes, or we receive a failed status, we'll send a message to the Deliveroo tablet prompting staff to check their in-store system for the order, and enter manually into the till if needed.

Once we've received a sync status (or the timeout occurs), any attempts to update it will give you an HTTP 409.

We don't require sync status calls for sites marked as tabletless. If such a site is using Deliveroo tablet and some orders will fail to be synchronized, the tablet will not show notifications about the failures.

This endpoint is rate limited at 1 request per 10s per order.