Order Redelivery Callback

post

https://api.developers.deliveroo.com/signature/v1/deliveroo/order-redelivery

This webhook is called when a customer has requested redelivery as a form of compensation.

The restaurant must return a valid response in order for the API to successfully process and create the new order

Recent Requests

Time	Status	User Agent
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Body Params

parent_order_id

string

new_order_id

string

short_id

string

restaurant_id

string

restaurant_brand_id

string

customer_id

string

reason

string

amount

object

prepare_for

string

A textual representation of the time value formatted according to the RFC3339 format

start_preparing_at

date-time

The time, in UTC, at which the site should start preparing the order (just-in-time release). Only sent if just-in-time release is enabled for your integration.

If the field is missing, or if the time is empty or already in the past, start preparing the order immediately. The field can also disappear from a later callback, which means you should start preparing immediately.

The value can change while the order is in progress. Whenever it changes you receive an Order Status Callback with the updated value, so always act on the latest one.

Not to be confused with prepare_for, which is the time by which the order should be ready for pickup.

items

array of objects

items

Headers

x-deliveroo-sequence-guid

string

required

Deliveroo Sequential globally unique identifier (GUID). Please implement it as case-insensitive.

x-deliveroo-hmac-sha256

string

required

On registration, we'll provide you with a webhook secret. We'll use the webhook secret and a sequential globally unique identifier (GUID) to generate a hash of the order payload. When you receive a POST request, you will be able to compute a hash and verify that it's a genuine, authorized request sent from Deliveroo. Please implement it as case-insensitive.

Responses

4XX

Your server can return 4XX codes to signal its issues with the request.

5XX

Your server can return 5XX codes to signal its internal issues.

200Indicates if the restaurant accepts or rejects the redelivery request